Products + Services

Your enterprise content management system provides your organization with many benefits. But what if it could do more? What if you could improve the speed of your application, enhance your business processes and add new capabilities such as license tracking, e-forms and retention policy management? You can with Shamrock. We provide custom scripting, e-forms development, installations, upgrades and other IT professional services that help customers of all sizes in all industries get more from their Lexmark (formerly Perceptive Software and Image Now), OnBase by Hyland and other ECM systems. More value. More features. More speed. Keep reading to find out how we can help your company take your ECM application to the next level with our broad range of solutions.

ECM Services
Integration / Development and Support
Vertical Expertise
Consulting / Other Services

ECM SERVICES

Hyland’s OnBase / Perceptive Software

Shamrock is a leading professional services and solutions provider that helps you achieve your OnBase by Hyland goals quickly and cost-effectively. Our seasoned team of project managers, consultants, developers, technical architects and trainers partner with you to keep your OnBase projects on track, within budget and within scope. We can start your project in days, helping you realize a rapid return on investment (ROI). Our professionals possess strong technical skills, as we’ve achieved Installer, Workflow Technician, API Developer and Support Specialist certifications from Hyland. We also have deep insight into business requirements, and follow implementation best practices. We are keenly aware that adoption of content-document management technology is a purposeful, organizational commitment, so we work closely with you to ensure that deployment strategies and resource commitments are well-planned and supportable.
Implementation and Support Services

Shamrock Solutions provides Implementation services for projects of varying sizes and difficulties. In addition, we also offer support services through our ticketing system which is located directly within our website: shamrocksolutionsllc.com/support

Upgrade Services

Upgrade your existing environments to the latest build. An upgrade planning engagement typically results in a five-part strategy:

  • Current state assessment
  • High-level infrastructure design
  • Migration approach
  • Detailed project plan
  • List of recommended next steps
Health Checks

We can comprehensively explore your environment and make recommendations on how to optimize it to ensure you’re deriving maximum benefits, cost savings and return on investment.

Training

Create a customized plan and provide your users with on-site user/administrator training, so that your company can get up and running quickly.

Disaster Recovery

Are you prepared for the unthinkable? Does your current architecture support compliance regulations? We can provide you with a plan to ensure business continuity in any circumstances.

Back File Scanning

Quickly get your legacy documents into your content repository and make the data usable from the get go.

Staff Augmentation

We can help you monitor ticketing systems, assist with project management, manage upgrades and expansions, handle user requests, train staff and more.


Integration / Development and Support

eForms

AP Smart Form

Designing and deploying electronic forms from scratch each time is a time-consuming and costly process. That’s why we created a customizable, out-of-the-box e-forms template for one of the departments that typically needs the most e-forms: accounts payable. With it, you can quickly get the e-forms you need to improve data collection and speed processes such as expense reporting and capital requests, without the typical deployment delays and costs. It’s truly a smart solution to your AP department’s e-forms needs.

ERP Transaction Look Up & E-forms Data Integration

It’s fairly easy for your AP/financials staff members to look up supplier codes, business units, invoice numbers, PO numbers and other invoice-related transaction data in you ERP system (such as JD Edwards, Oracle PeopleSoft, Lawson or Oracle E-Business). But once they find this data, do they have to manually re-enter it into e-forms? If the answer is yes, Shamrock’s going to make your AP team happy. That’s because we’ve developed a script that enables them to look up the transaction data they use daily in the ERP system and make it usable in e-forms. There’s no re-typing and no possibility of human error — it just works. So make your AP group’s day and ask us about this solution.

Conversions

General Conversions

Convert any legacy document management system from any data source with any file types to usable files within the ECM healthcare solution. With a custom SDK and powerful DLLs we are even able to handle securely embedding annotations from legacy systems as we convert.

Nolij Conversions

Now that Lexmark enterprise software has decided to sunset its Nolij Web product, colleges and universities are coming to Shamrock to migrate their content management platform to the latest versions of Perceptive Content and Experience. For more than 10 years, we’ve partnered with schools like yours across the country to deliver professional services and custom solutions for Perceptive Content (formerly ImageNow) and supporting products. Our Nolij migration offers:

  • Proven upgrade methodology that gets the new environment up and running quickly
  • Seamless integration of student information (SIS) and business systems into Perceptive Content and Experience
  • Comprehensive testing to ensure everything is working before going live
  • Education for super users and administrators that reduces the learning curve
  • Cost-effective and on-time project management
  • One-on-one support from a dedicated, expert-level professional

Custom Scripting (iScripts)

Duplicate Invoice Alert Script

Sometimes accounts payable/finance departments receive a hard copy of an invoice and begin processing it. They may then receive another copy of the same document via e-mail, fax or another channel. Both versions of the same content can go into the ECM repository and workflow, leading to redundant effort during the matching, vouchering and approving process — and possibly even issuing a duplicate payment to a vendor that later needs voiding. If multiple duplicate payments aren’t caught until the end of the month, quarter or fiscal year, this issue creates added stress at a peak time when employees can least afford to be wasting effort. Luckily for you, help is at hand. Shamrock created a duplicate document script that alerts the appropriate AP/financials staff member as soon as two or more versions of the same invoice appear in your ECM software. This way, one iteration can be securely managed while another is purged, ensuring a hassle free matching, vouchering and approving process. The solution also helps staff avoid redundant effort at month, quarter and year end, and limits risk by preventing duplicate vendor payments.

BI Reporting Script for AP E-Forms

To analyze and report on e-forms data, it needs to be usable. But traditionally it has been difficult to pull information for multiple forms into a database to conduct such multi-document analysis. For example, maybe you need to compare line items from all forms submitted during February, or you want to analyze how how your costs have gone up for all invoices relating to facilities management. Shamrock’s new BI reporting solution provides this capability for the first time, giving you insight into usable data from as many forms as you need to analyze without user effort.


Vertical Expertise

Healthcare

In healthcare, the three main benefits of technology are improving patient outcomes, reducing costs and complying with current regulatory and security requirements. Your content management software helps you achieve these aims, but what if it could deliver even more? More speed. More security. More integration. With Shamrock’s custom solutions for content management, it can. Keep reading to see how our offerings complement your ECM software. If you’ve thought of a different potential use for your system, chances are we can build it. Contact us today and let’s get started.

  • Healthcare Tune-Up
  • Healthcare Interoperability
  • Healthcare Records Exchange
  • Content Modeling
  • Advanced BI Solutions
  • Key PHI Auto-Redaction
  • At Rest File Encryption

 

Healthcare Brochure

 

Higher Education

Your school made the right choice in purchasing an enterprise content management system. But what if you could get even more than you thought from your ECM system in student-focused and administrative departments? More speed, more value and more features, all of which can benefit your students, faculty and staff? You can with Shamrock Solutions. Check out the following solutions and if you don’t see what you’re looking for, contact us today and see how our ECM architects can meet your needs.

  • Registration / Admissions Solutions Specialists
  • Retention Management
  • Advanced BI Solutions
  • Hosted Solution
  • Conversions

 

Higher Ed. Brochure

 

Accounts Payable

Success in AP depends on fast turnarounds and efficient processes. Selecting ECM software is a giant step toward achieving this for any AP department. But what if you could get even more out of your process and content management solution, improving data capture and exchange, bolstering document security and further optimizing processes? You’d save time and money, and reduce risk. These are just some of the benefits that Shamrock’s custom solutions for ECM systems in AP provide. Not seeing a solution you need? Then contact us today and let our team of experienced ECM architects create a custom offering to solve your business pain point.

  • PICI (Intelligent Capture for Invoices)
  • AP SmartForm
  • BI Reporting Script for AP E-Forms
  • Content Model Integration
  • Duplicate Invoice Alert Script
  • ERP Transaction Look Up & E-forms Data Integration
  • Approval Processing / Automation

 

Accounts Payable Brochure

 

Human Resources / Back Office

To meet the needs and expectations of applicants and staff members from across your enterprise, your HR team needs to squeeze every ounce of speed and value out of your ECM software. That’s exactly what Shamrock’s range of custom solutions provide, enabling you to achieve deeper integration between your HRM and process and content management applications, make more informed hiring decisions and add a layer of security to personnel files. Do you have a challenge that none of the following options address? Then contact our team of ECM architects today and they’ll build you the solution you need.

  • At Rest File Encryption
  • AI Bridge
  • Content Model Integration
  • Document Deficiency Tracking
  • Employee Folder Creation (Automation)
  • Contracts Management Script
  • And More…

 

HR / Back Office Brochure