ImageNow Professional Services… Customers Need Options
Shamrock Solutions identified that many organizations have made an initial investment in a process and content management system, but still have not reached optimal performance and need additional help. We partner with our customers in all industries to achieve the next level of satisfaction with process/ECM solutions, including Perceptive Capture, Content (formerly ImageNow), Process, Search and Interact. Shamrock gives you the peace of mind of working with experts who can help achieve your goals quickly and cost-effectively.
Our team of Project Managers, Consultants, iScript Developers, Technical Architects, and Trainers partner with you to keep your ECM project/s on track, within budget and within scope. We can start your project within days, helping you achieve rapid return on investment (ROI).
Our professionals possess strong technical skills honed over many years of working with Perceptive solutions, have deep insight into business requirements and follow implementation best practices. We are keenly aware that adoption of process and content management technology is a purposeful, organizational commitment and work closely with customers to ensure that deployment strategies and resource commitments are well planned and supportable. Our services offerings include:
(To discuss any of the below packages, please send an e-mail to our Sales Department or call 913.221.8383 and a Solutions Specialist will assist you).
Implementation/Support Services – Implement and configure a new installation or build onto your existing solution to expand quickly to new departments.
Project Management – We have proven ability to manage any size of ImageNow project with our experienced team members, who can provide remote and on-site assistance to suit your specific needs using a tried and tested methodology.
Advanced Workflow and Custom iScripts – Take the time and effort out of your scripting solution and leave it to our Special Ops Team to design and automate even the most challenging workflows. Our custom iScripts can help your Perceptive systems share data with third-party applications, automate manual steps and further reduce turnaround time for key business processes.
Upgrade Services – Upgrade your existing environments to the latest 6.7 build. An upgrade planning engagement typically results in a five-part strategy: a current state assessment; a high-level infrastructure design; a migration approach; a detailed project plan; and a list of recommended next steps.
Enterprise Strategic Planning – Create a long term plan to support current business operations, provide tangible ROI, and unlock competitive advantages.
Solutions Performance Assessments – Assess solution deployments to identify bottlenecks, improve performance and scalability, and maximize your software investment.
Training – Create a customized plan and provide your end users with on-site end user/administrator training, so that your company can get up and running quickly.
Disaster Recovery – Are you prepared for the unthinkable? Does your current architecture support compliance regulations? We can provide you with a failover/recovery plan to ensure business continuity in any circumstances.
Please also check out Perceptive Software for a full product list.
Want to learn more about our Perceptive Software-focused solutions? Then check out our customer testimonials:
*Shamrock Solutions LLC is not owned by or affiliated with Perceptive Software, Lexmark or other associated companies. Product name trademarks on this page are the property of their respective owners.