ImageNow Professional Services… Because customers need options

Shamrock Solutions indentified that many organizations have made an initial investment in an Enterprise Content Management (ECM) solution, but still have not reached optimal performance and need additional help.  We partner with our customers in all industries to achieve the next level of satisfaction with ECM solutions.

Our team of Project Managers, Consultants, iScript Developers, Technical Architects, and Trainers partner with you to keep your ECM project/s on track, within budget and within scope. We can start your project within days, helping you achieve rapid return on investment (ROI).

Our professionals possess strong technical skills, deep insight into business requirements and follow implementation best practices. We are keenly aware that adoption of ECM technology is a purposeful, organizational commitment and work closely with customers to ensure that deployment strategies and resource commitments are well planned and supportable. Our services offerings include:

(To discuss any of the below packages, please send an e-mail to our Sales Department or call 913.221.8383 and a Solutions Specialist will assist you).

Implementation/Support Services - Implement and configure a new installation or build onto your existing solution to expand to new departments.

Advanced Workflow and Custom iScripts - Take the time and effort out of your scripting solution and leave it to our Special Ops Team to design and automate even the most challenging workflows.

Upgrade Services - Upgrade your existing environments to the latest 6.5 build. An upgrade planning engagement typically results in a five-part strategy:  a current state assessment; a high-level infrastructure design; a migration approach; a detailed project plan; and a list of recommended next steps.

Enterprise Strategic Planning - Create a long term plan to support current business operations, provide tangible ROI, and enable competitive advantages.

Solutions Performance Assessments - Assess solution deployments to identify bottlenecks, improve performance and scalability, and maximize your software investment.

Training – Create a customized plan and provide your end users with on-site end user/administrator training, so that your company can get up and running quickly.

Disaster Recovery - Are you prepared for the unthinkable? Does your current architecture support compliance regulations? We can provide you with a failover/recovery plan to ensure business continuity in any circumstances.

Please also check out Perceptive Software for a full product list.