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  • If you’ve been around the business world for a while, you’ve most likely come across the term “intelligent document capture,” or you’re at least you’re familiar with the concept. The best case scenario is that your company is actually using and benefiting from such a solution. In which case, you’re witnessing first-hand the time and cost savings, increased efficiency, and …. Read More

  • As a system administrator or project manager, you’ve got enough on your plate without having to muddle through myriad small tasks related to your Hyland OnBase content management system. So here’s a quick guide to apply an OnBase license without all the usual guesswork. By going through the steps below, you’ll have everything you need to, as Larry the Cable …. Read More

  • It’s hard to believe that a company like Shamrock that specializes in helping Fortune 500 companies achieve operational excellence in their day-to-day business tasks, was not efficient in our own processes. Unfortunately, it was true. It’s something that happens not only to most SMB (small to medium-sized businesses) companies during hyper-growth, but also to just about every large company we …. Read More

  • There’s no escaping the fact that we live in an increasingly complex world. Sure, all our apps, Alexa-enabled products, and so on deliver some level of convenience in our personal lives, but business has never been more complicated. One of the main reasons is that with the proliferation of all this technology, boundaries, walls, and even national borders have effectively …. Read More

  • The File Conversion Component (FCC) replaced INMAC in later versions of Perceptive Content. Like INMAC, FCC uses a workflow to send documents through for conversion. By Default, the File Conversion Component (FCC) creates a black and white conversion profile. Both color and greyscale profiles can be set up for your FCC workflow as well. In this article, you will find …. Read More

  • No matter how talented your team is or how knowledgeable the consultant who installed your Perceptive Content (what we old timers called ImageNow back in the day) system was, there are probably some gaps in your content management game that need to be filled. Sure, you could spend hour upon hour experimenting or maybe corner a few fellow system administrators …. Read More

  • I’d say a typical day for me starts with an early morning run, getting the kids around for school (if you’re a parent, you know how smoothly that usually goes!), and dropping them off. Once I get home I enjoy a nice cup of coffee, or perhaps two depending on how the morning routine went. Next, I sit down and …. Read More

  • Customizing the Unity Client in Hyland OnBase can provide myriad benefits. These include the flexibility of conveniently switching between multiple languages for a multi-national or multi-lingual client base, deploying a customized website as a launch page, and integrating RSS feeds. All these changes and more can be made in the Obunity.exe.config file when deploying the Unity Client. If using the …. Read More

  • Nolij conversions can be a bit tricky, especially when annotations are involved. Annotations are extra metadata on the documents, such as highlights, stamps, check marks, circles, etc. They are tricky because of all the sheer number of annotations and their varying dimensions. Furthermore, there are document types (PDF, TIF, JPEG, etc.) that have different dimensions, DPIs, and compression, which makes …. Read More

  • Ode To Evernote 13 Aug 2018

    Let’s face it, we’re all busy — pulled in 700 different directions at once, more to do and keep track of than ever before, or at least it seems that way. I blame the Internet. Or the fact that we’re constantly “connected” somehow, whether it’s to the TV, or your iPad/iPhone/computer/etc. I try to disconnect as much as possible for …. Read More

  • In OnBase 18, an ADO.Net Connection straight is required to run the Unity Client. You can make this modification within the Application Server’s web.config file. To do so requires just a few simple steps that take mere minutes to complete but can go a long way to improving your users’ experience. To get started: Browse to your web.config file located …. Read More

  • By definition, a remote employee at Shamrock is anyone who works outside of a traditional office space or central location. Although we have a headquarters, the preference for all workers is to remain remote. Which is perfect for me, as I’ve spent 95% of my career as a remote employee. Using software such as GoToMeeting or Google Hangouts has always …. Read More

  • We are very lucky to live in a time where technology makes our day to day lives easier and our business processes more efficient. One area that typically takes a hit in this fast-paced world is customer service.  We see it everywhere, from automated kiosks at the store and in restaurants to recorded messages when we call so-called “customer service” …. Read More

  • Like it or not, we live in a world that makes big judgments based on little facts, that expects an answer five minutes before the question was ever asked, and that seemingly becomes more and more demanding daily. Don’t get me wrong, I thrive off change, competition, and learning. But very rarely do we take the time necessary to enjoy …. Read More

  • This guide covers configuration of Apache Tomcat with SSL using a public certificate and private key when a .p12, .pfx, or.pem file are not available. Assuming these certificates are issued by a Certificate Authority, the aforementioned files may be able to be downloaded from the CA and more easily imported into the Java keystore. Unfortunately, Java cannot import private key …. Read More

  • Cloning a Live Perceptive Content Environment As part of an ImageNow upgrade project, an additional Test or parallel environment may need to be established. Most commonly this takes the form of a Test environment after a Pre-Production to Production environment cutover during Go-Live. There are several ways to set up a parallel Perceptive Content environment, but to maintain consistency between …. Read More

  • Go to any technology trade show and you’ll have hundreds or even thousands of vendors trying to tell you that their products are absolutely essential. Some are well established companies peddling proven solutions, while others are smart start-ups that see a true need in the market and aim to solve a problem in a creative new way. Then there are …. Read More

  • Once you’ve implemented OnBase by Hyland, that isn’t the end of your Content Services story. As the system administrator, you’ve still got to perform a series of regular tasks to maintain OnBase and ensure it’s running optimally. That’s why we’ve created this one-stop document with all the daily, weekly, and monthly maintenance to do’s that should keep everything ticking over …. Read More

  • Have you ever had one of those embarrassing “first day” blunders at a new job that still pains you to think about? I’ve had a few, but the one that springs to mind came right after I started my second job. A colleague (and now long-term friend) asked me what an “ISIS driver” was. That question alone haunted me for …. Read More

  • With the digital world continuing to evolve, it’s key that you’re meeting accessibility standards and ensuring the information you are sharing is accessible for all. This means there needs to be a focus on the design, development, functionalities, content, and usability of your website and forms solutions. In case you weren’t aware, today is Global Accessibility Awareness Day (GAAD). Now …. Read More

  • Prior to version 7.0 of Perceptive Content (formerly known as ImageNow), combo licenses required an additional setting in the configuration file to allocate licenses between the ImageNow Client and WebNow. Combo client licenses are a fully dynamic pool in version 7.0 and above. This means that as users log into the thick client or WebNow, the licenses are drawn from …. Read More

  • How many different places do you store work-focused unstructured data? For many people, handwritten notes, digitized ones in OneNote or Evernote, cloud-based storage systems such as Dropbox and Box, and productivity software is merely a partial list. This varies from person to person and department to department across most organizations. Managing such disparate information is challenging enough, but securing it …. Read More

  • Whether you are ready to begin your next project or just starting the planning phase, remember to spend your resources wisely. Even with a sizeable staff, it’s impossible to come up with a list of “things we could do” and check all the boxes at once. There simply aren’t enough hours in the day. This means you need to find …. Read More

  •     In the digital age we live in today, software applications are increasingly becoming part of our everyday lives, both from a personal and professional perspective. From apps on a phone to software tools used in the business world to programs that run vital medical equipment in hospitals, technology is literally everywhere. One aspect of this pervasiveness that is …. Read More

  • Team sports have gotten a bad rap recently. You’ve probably seen articles bashing an over-emphasis on putting your kids in too many activities, and shows like the HBO documentary Trophy Kids showcases the kind of psychotic sideline behavior that makes us all reluctant to be one of those sports parents. Of course, some people do push their kids too hard …. Read More

  • When you’re a rookie salesperson right out of college, you’re invariably confident in your ability to take over the world. After all, you’ve got this freshly minted degree from a good school, boundless energy and a solid work ethic. But like Ryan Howard in the classic episode of Office titled “The Initiation,” you need to recognize that actually, you have …. Read More

  • In the increasingly competitive growing marketplace, companies of all kinds and sizes are trying harder than ever before to make themselves standout. From flashy online ad campaigns to blitzing social media to pulling crazy PR stunts, organizations will seemingly go to almost any lengths to get ahead of their competitors. But beyond the hype, there is a simple way to …. Read More

  • In many organizations, there’s a profound disconnect between the sales and project management departments. Of course no salesperson in their right mind wants to tell a customer “no” or keep them waiting longer than necessary for a project to begin, but it’s no use for your sales team to promise the Earth if the development team can’t deliver it. Every …. Read More