Latest Blog

  • Ode To Evernote

    Let’s face it, we’re all busy — pulled in 700 different directions at once, more to do and keep track of than ever before, or at least it seems that way. I blame the Internet. Or the fact that we’re constantly “connected” somehow, whether it’s to the TV, or your iPad/iPhone/computer/etc. I try to disconnect as much as possible for …. Read More

  • In OnBase 18, an ADO.Net Connection straight is required to run the Unity Client. You can make this modification within the Application Server’s web.config file. To do so requires just a few simple steps that take mere minutes to complete but can go a long way to improving your users’ experience. To get started: Browse to your web.config file located …. Read More

  • By definition, a remote employee at Shamrock is anyone who works outside of a traditional office space or central location. Although we have a headquarters, the preference for all workers is to remain remote. Which is perfect for me, as I’ve spent 95% of my career as a remote employee. Using software such as GoToMeeting or Google Hangouts has always …. Read More

  • We are very lucky to live in a time where technology makes our day to day lives easier and our business processes more efficient. One area that typically takes a hit in this fast-paced world is customer service.  We see it everywhere, from automated kiosks at the store and in restaurants to recorded messages when we call so-called “customer service” …. Read More

  • Like it or not, we live in a world that makes big judgments based on little facts, that expects an answer five minutes before the question was ever asked, and that seemingly becomes more and more demanding daily. Don’t get me wrong, I thrive off change, competition, and learning. But very rarely do we take the time necessary to enjoy …. Read More

  • This guide covers configuration of Apache Tomcat with SSL using a public certificate and private key when a .p12, .pfx, or.pem file are not available. Assuming these certificates are issued by a Certificate Authority, the aforementioned files may be able to be downloaded from the CA and more easily imported into the Java keystore. Unfortunately, Java cannot import private key …. Read More

  • Cloning a Live Perceptive Content Environment As part of an ImageNow upgrade project, an additional Test or parallel environment may need to be established. Most commonly this takes the form of a Test environment after a Pre-Production to Production environment cutover during Go-Live. There are several ways to set up a parallel Perceptive Content environment, but to maintain consistency between …. Read More

  • Go to any technology trade show and you’ll have hundreds or even thousands of vendors trying to tell you that their products are absolutely essential. Some are well established companies peddling proven solutions, while others are smart start-ups that see a true need in the market and aim to solve a problem in a creative new way. Then there are …. Read More

  • Once you’ve implemented OnBase by Hyland, that isn’t the end of your Content Services story. As the system administrator, you’ve still got to perform a series of regular tasks to maintain OnBase and ensure it’s running optimally. That’s why we’ve created this one-stop document with all the daily, weekly, and monthly maintenance to do’s that should keep everything ticking over …. Read More

  • Have you ever had one of those embarrassing “first day” blunders at a new job that still pains you to think about? I’ve had a few, but the one that springs to mind came right after I started my second job. A colleague (and now long-term friend) asked me what an “ISIS driver” was. That question alone haunted me for …. Read More