ECM Services

ECM SERVICES

Hyland’s OnBase / Perceptive Software

Perceptive SoftwareShamrock is a leading professional services and solutions provider that helps you achieve your OnBase by Hyland goals quickly and cost-effectively. Our seasoned team of project managers, consultants, developers, technical architects and trainers partner with you to keep your OnBase projects on track, within budget and within scope. We can start your project in days, helping you realize a rapid return on investment (ROI). Our professionals possess strong technical skills, as we’ve achieved Installer, Workflow Technician, API Developer and Support Specialist certifications from Hyland. We also have deep insight into business requirements, and follow implementation best practices. We are keenly aware that adoption of content-document management technology is a purposeful, organizational commitment, so we work closely with you to ensure that deployment strategies and resource commitments are well-planned and supportable.

Implementation and Support Services

Shamrock Solutions provides Implementation services for projects of varying sizes and difficulties. In addition, we also offer support services through our ticketing system which is located directly within our website: shamrocksolutionsllc.com/support

Health Checks

We can comprehensively explore your environment and make recommendations on how to optimize it to ensure you’re deriving maximum benefits, cost savings and return on investment.

Training

Create a customized plan and provide your users with on-site user/administrator training, so that your company can get up and running quickly.

Disaster Recovery

Are you prepared for the unthinkable? Does your current architecture support compliance regulations? We can provide you with a plan to ensure business continuity in any circumstances.

Back File Scanning

Quickly get your legacy documents into your content repository and make the data usable from the get go.

Staff Augmentation

We can help you monitor ticketing systems, assist with project management, manage upgrades and expansions, handle user requests, train staff and more.