We free our customers from poor processes that negatively impact their experience of doing business.

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  • Components:   DATA DEFINITION:  Each form has one data definition that is coded using XML. Data definitions contain all of the fields needed in a string format. Anything that is not defined within the data definition cannot be accessed once the ...

  • If you’ve been around the business world for a while, you’ve most likely come across the term “intelligent document capture,” or you’re at least you’re familiar with the concept. The best case scenario is that your company is actually using and benef...

  • New solution reduces accounts payable, accounts receivable and remittance turnaround time and eliminates paper-related bottlenecks OLATHE, Kan. November 29, 2018 — Shamrock today announced that is has released a new module that empowers account...

  • As a system administrator or project manager, you’ve got enough on your plate without having to muddle through myriad small tasks related to your Hyland OnBase content management system. So here’s a quick guide to apply an OnBase license without all ...

  • It’s hard to believe that a company like Shamrock that specializes in helping Fortune 500 companies achieve operational excellence in their day-to-day business tasks, was not efficient in our own processes. Unfortunately, it was true. It’s something ...

  • There’s no escaping the fact that we live in an increasingly complex world. Sure, all our apps, Alexa-enabled products, and so on deliver some level of convenience in our personal lives, but business has never been more complicated. One of the main r...

  • The File Conversion Component (FCC) replaced INMAC in later versions of Perceptive Content. Like INMAC, FCC uses a workflow to send documents through for conversion. By Default, the File Conversion Component (FCC) creates a black and white conversion...

  • No matter how talented your team is or how knowledgeable the consultant who installed your Perceptive Content (what we old timers called ImageNow back in the day) system was, there are probably some gaps in your content management game that need to b...

  • I’d say a typical day for me starts with an early morning run, getting the kids around for school (if you’re a parent, you know how smoothly that usually goes!), and dropping them off. Once I get home I enjoy a nice cup of coffee,......

  • Shamrock today announced that its latest industry-specific product is removing time, cost, paper, and hassle from the traditionally paper-centric task of mortgage processing. Up to 57 percent of home buyers combine in-person conversations with prospe...

  • Customizing the Unity Client in Hyland OnBase can provide myriad benefits. These include the flexibility of conveniently switching between multiple languages for a multi-national or multi-lingual client base, deploying a customized website as a launc...

  • Nolij conversions can be a bit tricky, especially when annotations are involved. Annotations are extra metadata on the documents, such as highlights, stamps, check marks, circles, etc. They are tricky because of all the sheer number of annotations an...

  • New solution captures incoming claims, extracts pertinent data, and routes them to adjusters without the need for manual intervention Shamrock today announced that insurance companies are speeding processing and elevating customer satisfaction with i...

  • New solution removes human intervention, auto classifies documents, eliminates need for patch codes, and speeds document processing Shamrock today announced the release of a new solution that replaces the labor-intensive, manual task of manually sort...

  • Let’s face it, we’re all busy — pulled in 700 different directions at once, more to do and keep track of than ever before, or at least it seems that way. I blame the Internet. Or the fact that we’re constantly “connected...

  • In OnBase 18, an ADO.Net Connection straight is required to run the Unity Client. You can make this modification within the Application Server’s web.config file. To do so requires just a few simple steps that take mere minutes to complete but can go ...

  • By definition, a remote employee at Shamrock is anyone who works outside of a traditional office space or central location. Although we have a headquarters, the preference for all workers is to remain remote. Which is perfect for me, as I’ve spent 95...

  • We are very lucky to live in a time where technology makes our day to day lives easier and our business processes more efficient. One area that typically takes a hit in this fast-paced world is customer service.  We see it everywhere, from automated ...

  • Like it or not, we live in a world that makes big judgments based on little facts, that expects an answer five minutes before the question was ever asked, and that seemingly becomes more and more demanding daily. Don’t get me wrong, I thrive of...

  • This guide covers configuration of Apache Tomcat with SSL using a public certificate and private key when a .p12, .pfx, or.pem file are not available. Assuming these certificates are issued by a Certificate Authority, the aforementioned files may be ...

  • Cloning a Live Perceptive Content Environment As part of an ImageNow upgrade project, an additional Test or parallel environment may need to be established. Most commonly this takes the form of a Test environment after a Pre-Production to Production ...

  • Go to any technology trade show and you’ll have hundreds or even thousands of vendors trying to tell you that their products are absolutely essential. Some are well established companies peddling proven solutions, while others are smart start-ups tha...

  • Once you’ve implemented OnBase by Hyland, that isn’t the end of your Content Services story. As the system administrator, you’ve still got to perform a series of regular tasks to maintain OnBase and ensure it’s running optimally. That’s why we’ve cre...

  • Have you ever had one of those embarrassing “first day” blunders at a new job that still pains you to think about? I’ve had a few, but the one that springs to mind came right after I started my second job. A colleague (and now......

  • With the digital world continuing to evolve, it’s key that you’re meeting accessibility standards and ensuring the information you are sharing is accessible for all. This means there needs to be a focus on the design, development, functionalities, co...

Shamrock Solutions has years of implementation and support experience specific to some of the industry’s best software solutions.

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