New solution captures incoming claims, extracts pertinent data, and routes them to adjusters without the need for manual intervention
Shamrock today announced that insurance companies are speeding processing and elevating customer satisfaction with its automated claims management solution. In the increasingly competitive insurance market, companies need to utilize technology to create advantages that distinguish them to existing and prospective clients. Yet many are still processing incoming claims manually as part of a paper-centric process that is fraught with delays.
Shamrock’s new solution tackles this issue head on, by removing paper and eliminating unnecessary steps in the claims processing workflow. No matter what format claims come in, they’re captured electronically, attached to the relevant customer record, and routed to an adjuster for immediate action. Benefits include:
- Automatic data classification, sorting, and extraction
- Standardized and automated capture process
- Elimination of paperwork-related tasks and manual data entry
- Decreased turnaround time
- Improved claim tracking, enabling staff to answer customer inquiries more accurately
- Seamless integration with claims processing software
- Faster claims resolution
- Increased customer satisfaction
- Ability to handle high volume periods (such as after a storm or natural disaster) without increasing staffing
“Claims processing has typically been a slow, manual, error-prone process,” said Vice President of Sales Tyler Groepper. “With our new solution, it becomes fast, automated, and more accurate, which makes life easier for users and enables their customers to be reimbursed quicker.”
To schedule a demo of this powerful claims management solution and learn more about Shamrock’s other Business Process Management and Content Services offerings, visit https://shamrocksolutionsllc.com/contact/.
About Shamrock Solutions
Shamrock Solutions is a fast-growing, collaborative and innovative software and services company that provides game-changing technology to advance your business’s journey to digital transformation. Our broad range of Content Services and software includes implementation, support, tune-ups, configuration, solution development and staff augmentation for business process automation (BPM). We’ve developed best-of-breed solutions to help automate every aspect of your business and have partnered with industry leaders such as Accelerate, Hyland, IBM (Watson), Jadu, Ephesoft, Formatta, Ellucian, Thales, Nuance, and HighQ to complement our offerings. We also have a “special ops” team that helps develop unique integrations, AI, reporting and more to meet your unique business objectives. Discover the Shamrock difference at http://www.shamrocksolutionsllc.com