RPA technology, sometimes called a software robot or bot, mimics a human worker, logging into applications, entering or consuming data, calculating and completing tasks, then logging out. Use case example: As a virtual account analyst, a software robot takes a bank application form, logs into a credit check site, a background check site, a known terrorist database and a criminal database, collecting results and snippets and automatically building a background profile on the applicant for final review.
What is IPA?
IPA is the application of artificial intelligence and machine learning to process technology to create an enhanced solution. The technologies included in an overall solution might be RPA, BPM/Workflow and the use of image recognition and machine learning. UI Path defines 6 distinct categories of Intelligent Automation skills that can be leveraged in RPA shown in the graphic below.
These technologies augment any solution, enhancing the process. Shamrock falls into several of these categories:
Robots work 24/7, don’t take vacation or require benefits.
If you’d like to learn more about how Robotic Process automation can work to elevate the efficiency of your business, give us a shout via the contact us page.